Abandoned Cart Recovery
Catch shoppers who left at the last step. Our AI answers product questions, handles objections, and nudges them back to checkout without carpet-bombing discounts.
Talk to Us
Talk to Us
Benefits
Why you Need this Service
Benefits
Why you Need this Service
Most shoppers don’t abandon because they’ve changed their mind — they’re interrupted or unsure. A quick answer about sizing, shipping, or returns is often all it takes to finish the purchase. But the window is short. Leave it a day and intent cools; send a generic discount and you train customers to wait. Meanwhile, baskets go stale and margin quietly erodes.
Cart Recovery fixes the blocker in the moment, then guides the shopper straight back to their pre-filled checkout — polite, timely, and brand-safe.
01.
Recover Revenue You Already Earned
01.
Recover Revenue You Already Earned
02.
Fix The Real Blocker, Not Just Price
02.
Fix The Real Blocker, Not Just Price
03.
Polite, Timely Nudges
03.
Polite, Timely Nudges
04.
Protect Margin
04.
Protect Margin
05.
Native Checkout Experience
05.
Native Checkout Experience
06.
Works With Your Stack
06.
Works With Your Stack
07.
Clear, Credible Attribution
07.
Clear, Credible Attribution
06.
Policy-safe & Customer-friendly
06.
Policy-safe & Customer-friendly
Benefits
Why you Need this Service
Most shoppers don’t abandon because they’ve changed their mind — they’re interrupted or unsure. A quick answer about sizing, shipping, or returns is often all it takes to finish the purchase. But the window is short. Leave it a day and intent cools; send a generic discount and you train customers to wait. Meanwhile, baskets go stale and margin quietly erodes.
Cart Recovery fixes the blocker in the moment, then guides the shopper straight back to their pre-filled checkout — polite, timely, and brand-safe.
01.
Recover Revenue You Already Earned
02.
Fix The Real Blocker, Not Just Price
03.
Polite, Timely Nudges
04.
Protect Margin
05.
Native Checkout Experience
06.
Works With Your Stack
07.
Clear, Credible Attribution
06.
Policy-safe & Customer-friendly
Service Details
What We Do
Cart Recovery is designed to catch shoppers the moment they drift away. Instead of blasting blanket discount codes, our AI answers the question that blocked the purchase and guides them back to checkout — automatically, giving your store a competitive edge, higher conversion rates, and a smoother customer experience.
Here's how it works:
Store Integration:
Real-time detection of cart/checkout events for Shopify or WooCommerce. Consent flags carried through so only opted-in shoppers are messaged.
Conversational Recovery:
AI handles sizing/fit, compatibility, shipping & returns, stock, and payment questions; suggests alternatives if items are out of stock — then hands off to the Resume Checkout link.
Rules-Based Incentives (optional):
Measured nudges (e.g., small % after 24–48h silence) with caps and cool-downs to protect margin. You control eligibility and thresholds.
Multi-channel Follow-up:
SMS first (highest response), optional WhatsApp and Social Media for coverage where appropriate.
Reporting That Matters:
Recovered orders & revenue, conversation reply rate, discount usage rate, and net-margin impact — by product, cohort, and timeframe.
At ELIXUS, we help businesses scale smarter, close more deals, and eliminate after-hours lead loss with AI-driven voice automation.
Service Details
What We Do
Cart Recovery is designed to catch shoppers the moment they drift away. Instead of blasting blanket discount codes, our AI answers the question that blocked the purchase and guides them back to checkout — automatically, giving your store a competitive edge, higher conversion rates, and a smoother customer experience.
Here's how it works:
Store Integration:
Real-time detection of cart/checkout events for Shopify or WooCommerce. Consent flags carried through so only opted-in shoppers are messaged.
Conversational Recovery:
AI handles sizing/fit, compatibility, shipping & returns, stock, and payment questions; suggests alternatives if items are out of stock — then hands off to the Resume Checkout link.
Rules-Based Incentives (optional):
Measured nudges (e.g., small % after 24–48h silence) with caps and cool-downs to protect margin. You control eligibility and thresholds.
Multi-channel Follow-up:
SMS first (highest response), optional WhatsApp and Social Media for coverage where appropriate.
Reporting That Matters:
Recovered orders & revenue, conversation reply rate, discount usage rate, and net-margin impact — by product, cohort, and timeframe.
At ELIXUS, we help businesses scale smarter, close more deals, and eliminate after-hours lead loss with AI-driven voice automation.
How We Work
Our 4 Stage Process
How We Work
Our 4 Stage Process
How We Work
Our 4 Stage Process
01
Step
01
Connect (Day 0–1)
Install the app/integration, map abandon events (add-to-cart, checkout started, abandoned), sync the product catalogue (titles, variants, specs, stock), and confirm consent routing.
01
Step
01
Connect (Day 0–1)
Install the app/integration, map abandon events (add-to-cart, checkout started, abandoned), sync the product catalogue (titles, variants, specs, stock), and confirm consent routing.
Step
01
Connect (Day 0–1)
Install the app/integration, map abandon events (add-to-cart, checkout started, abandoned), sync the product catalogue (titles, variants, specs, stock), and confirm consent routing.
02
Step
02
Design (Day 1–2)
Draft the conversation library for objections (fit, shipping, returns, payment), set timing and quiet hours, and define incentive policy (if any).
02
Step
02
Design (Day 1–2)
Draft the conversation library for objections (fit, shipping, returns, payment), set timing and quiet hours, and define incentive policy (if any).
Step
02
Design (Day 1–2)
Draft the conversation library for objections (fit, shipping, returns, payment), set timing and quiet hours, and define incentive policy (if any).
03
Step
03
Launch (Day 2–4)
QA in a sandbox on test orders; verify deep links jump back to the correct checkout step; go live to a slice of traffic.
03
Step
03
Launch (Day 2–4)
QA in a sandbox on test orders; verify deep links jump back to the correct checkout step; go live to a slice of traffic.
Step
03
Launch (Day 2–4)
QA in a sandbox on test orders; verify deep links jump back to the correct checkout step; go live to a slice of traffic.
04
Step
04
Optimise (Week 1 onward)
Scale once metrics hold. Tune timing, copy and recommendations; expand alternative-suggest logic per category/SKU; keep iterating weekly on the transcript insights.
04
Step
04
Optimise (Week 1 onward)
Scale once metrics hold. Tune timing, copy and recommendations; expand alternative-suggest logic per category/SKU; keep iterating weekly on the transcript insights.
Step
04
Optimise (Week 1 onward)
Scale once metrics hold. Tune timing, copy and recommendations; expand alternative-suggest logic per category/SKU; keep iterating weekly on the transcript insights.
Why Choose Us
Why we are your best choice
Why Choose Us
Why we are your best choice
Conversation Over Coupons
We recover sales by resolving the reason they left — fit, shipping, trust. Incentives are optional, rules-based, and only appear when they increase net margin, not erode it.
Conversation Over Coupons
We recover sales by resolving the reason they left — fit, shipping, trust. Incentives are optional, rules-based, and only appear when they increase net margin, not erode it.
Seamless Shopper Experience
One-tap deep links return each shopper to the exact basket and variant they abandoned, pre-filled and ready to pay — no hunting around or re-creating carts on mobile.
Seamless Shopper Experience
One-tap deep links return each shopper to the exact basket and variant they abandoned, pre-filled and ready to pay — no hunting around or re-creating carts on mobile.
Brand-Safe & On-Voice
Replies follow your policies and tone. Sensitive cases route to a human for approval, and every message includes opt-out language to keep consent and compliance crystal clear.
Brand-Safe & On-Voice
Replies follow your policies and tone. Sensitive cases route to a human for approval, and every message includes opt-out language to keep consent and compliance crystal clear.
Actionable Insight, Not Noise
See which objections block purchase by category, SKU, and cohort. Weekly highlights show recovered revenue, reply rates, and the margin impact of any incentives used.
Actionable Insight, Not Noise
See which objections block purchase by category, SKU, and cohort. Weekly highlights show recovered revenue, reply rates, and the margin impact of any incentives used.
Dedicated Support
You get a single accountable contact who checks transcripts, tunes flows weekly, and brings you simple actions that lift recovery without adding workload to your team.
Dedicated Support
You get a single accountable contact who checks transcripts, tunes flows weekly, and brings you simple actions that lift recovery without adding workload to your team.
Fast Time-to-Value
Install, connect your catalogue, and launch to a small slice in days. Expect early recoveries within week one, then compounding improvements over the next 30–90 days.
Fast Time-to-Value
Install, connect your catalogue, and launch to a small slice in days. Expect early recoveries within week one, then compounding improvements over the next 30–90 days.
Why Choose Us
Why we are your best choice
Conversation Over Coupons
We recover sales by resolving the reason they left — fit, shipping, trust. Incentives are optional, rules-based, and only appear when they increase net margin, not erode it.
Seamless Shopper Experience
One-tap deep links return each shopper to the exact basket and variant they abandoned, pre-filled and ready to pay — no hunting around or re-creating carts on mobile.
Brand-Safe & On-Voice
Replies follow your policies and tone. Sensitive cases route to a human for approval, and every message includes opt-out language to keep consent and compliance crystal clear.
Actionable Insight, Not Noise
See which objections block purchase by category, SKU, and cohort. Weekly highlights show recovered revenue, reply rates, and the margin impact of any incentives used.
Dedicated Support
You get a single accountable contact who checks transcripts, tunes flows weekly, and brings you simple actions that lift recovery without adding workload to your team.
Fast Time-to-Value
Install, connect your catalogue, and launch to a small slice in days. Expect early recoveries within week one, then compounding improvements over the next 30–90 days.
Frequently Asked Questions
Got Questions? We've Got Answers!
Frequently Asked Questions
Got Questions? We've Got Answers!
How quickly do you message?
How quickly do you message?
Will this annoy customers?
Will this annoy customers?
What channels do you support?
What channels do you support?
Do we have to discount?
Do we have to discount?
What if an item is out of stock?
What if an item is out of stock?
How is revenue attributed?
How is revenue attributed?
Can you handle returns questions confidently?
Can you handle returns questions confidently?
Is this GDPR/PECR compliant?
Is this GDPR/PECR compliant?
Frequently Asked Questions